1. If tickets are issued and the Guest wants to cancel:

1. • For Makruzz, cancellation charges 48 hours before the sailing will be charged INR 250, between 48-24 hours before sailing 50% of the ticket price, and within 24 hours of sailing – No refund.
   • For Green Ocean, cancellation charges 48 hours before the sailing will be charged INR 250 (Documentation Charges Per Ticket No.), between 48-24 hours of Departure 50% of the ticket price, and within 24 hrs of departure – No Refund.
   • For Nautika, cancellation charges 48 hours before the sailing will be charged INR 250 (Documentation Charges Per Ticket No.), between 48-24 hours of Departure 50% of the ticket price, and within 24 hrs of departure – No Refund.
   • For ITT Majestic, cancellation charges 48 hours before the sailing will be charged INR 250 (Documentation Charges Per Ticket No.), between 48-24 hours of Departure 50% of the ticket price, and within 24 hrs of departure – No Refund.

2. Rescheduling or Changes by the Guest:

1. • For any changes to the ticket 48 hours before sailing, including but not limited to re-scheduling and upgrading, charges of Rs.150 will be applicable, between 48-24 hours of Departure 50% of the ticket price, and within 24 hrs of departure – the full amount.

3. In case of cancellation of the sailing program due to bad weather, any technical reason, or anything not under the ferry operator’s control:

1. • The passengers will be eligible for a full refund or future bookings using the same amount paid.

4. Important Information:

1. • Tickets issued in Deluxe and Royal Class after 1800Hrs for the next day’s departure will not be entitled to the snacks box on board.
   • Paid Snacks are non-refundable if the tickets in Premium class are cancelled after 1800Hrs for the next day’s departure.
   • Ferry Operators reserve the right to cancel or change the sailing schedule for any official reason.

Please Note: If you cancel before the Final payment is made, the token amount paid will be considered a cancellation fee & will be non-refundable.